Welcome to First Retail Group. We are specialist advisors dedicated to the success of consumer-facing sectors and the destinations they bring to life. From retail, hospitality, and tourism to healthcare and services, we partner with operators and the spaces they call home – including precincts, towns, cities, shopping centres, and new developments. Globally, our award-winning solutions empower commercial and government clients to unlock opportunities, drive performance, and navigate risk with confidence.

Our edge lies in connecting the dots across diverse industries. We blend an international perspective—built from a heritage of advising both legacy global brands and emerging concepts—with a sharp understanding of local nuance. By looking closely at consumer trends and behavioural shifts, we leverage our cross-category experience to bring fresh, unexpected solutions to your specific sector.
Beyond insights, we are deeply collaborative partners. We work side-by-side with our clients, bringing the organisational awareness needed to align diverse stakeholders and navigate daily operational realities. We don't deliver hands-off reports; we build practical, consensus-driven strategies designed to perform in the real world.
Chris Wilkinson, Managing Director, First Retail Group Ltd (FRG) chris@firstretailgroup.com
Trusted Expertise