Government Sector Solutions

First Retail Group delivers end-to-end government sector solutions spanning strategy, engagement, operations, and place activation. Our services support towns, cities, communities, and precincts with practical expertise across planning, performance development, economic growth and resilience, and stakeholder collaboration.

Town & City Centre Strategies

FRG are experts in delivering town and city centre retail and commercial strategies, that help CBD's successfully adapt to changing audiences, consumer and category trends

Development Response

Minimising impacts of construction work on the commercial sector and communities is a speciality. We help Councils and developers meet these responsibilities successfully

Resilience Solutions

FRG's work to manage antisocial activity and crime and help communities to recover from impacts such as natural disasters provides unique resilience solutions.

Commercial Solutions

We help government organisations to optimise customer-facing operations, enhancing efficiency, revenue opportunities and community satisfaction.

Public Realm/Transport

Working collaboratively with communities to balance environmental, transport, and placemaking goals with commercial needs to drive sustainable socio-economic growth

Stakeholder Engagement

Our independence, objectivity, and commercial experience enable us to build strong alignment with stakeholders – driving participation and meaningful contribution

Customer Experience

We help local government organisations to embed customer-centric cultures that drive higher user satisfaction, efficiencies, and community-focused outcomes

Commercial Communities

FRG have developed and supported numerous BID's and business associations as well as supported the work of Chambers of Commerce and Council advisory panels

Stakeholder Events

FRG’s town and city centre summits shape successful commercial communities across Australasia through a formula that inspires collaboration and action

Capability Building

Empowering teams with enhanced skills and confidence to strengthen policy development and service delivery and unlock improved efficiencies

Economic Development

FRG’s commercial expertise helps government organisations unlock latent economic potential, driving regional prosperity and creating vibrant, self-sustaining communities.

Property Solutions

We maximise the value of civic property portfolios, optimising commercial tenancies, food and beverage operations, and income-generating spaces within public facilities.