Transforming non-profit operations into high-impact, sustainable retail success. At First Retail Group, we understand the unique balance required to run a purpose-driven retail operation. Managing a charity store network or social enterprise isn't just about driving revenue – it's about staying true to your mission while building a financially resilient future.
We equip charities and social enterprises with the insights, tools, and strategies needed to elevate their retail presence, engage communities, and create reliable funding streams for their cause.
Translating evolving consumer trends into practical retail strategies that elevate your organisation, stand out in competitive markets, and attract conscious shoppers, quality donations & committed volunteers
Building resilient community engagement programmes, market awareness and supporter networks that keep your stores vibrant, well-managed and deeply connected to your cause.
Optimise store operations and commercial margins to generate reliable, long-term revenue that reliably funds your social imperatives.

When Go Healthy expanded its focus on the gut health category, FRG helped drive in-store action through a nationwide educational roadshow. By bringing together pharmacy and health retailers, the events built vital awareness and skills. Ultimately, the roadshow gave frontline teams the confidence to effectively support their customers on the path to better health.

First Retail Group delivered a comprehensive international growth strategy for Picturekeeper. Initially, we created and then executed a business development and marketing plan targeting the holiday retail season. We then attracted and engaged key international distributors to expand global reach. Beyond initial distribution, we helped manage ongoing brand marketing following sell-in.
We are specialist retail and commercial strategists. FRG drives award-winning customer engagement, exceptional experiences, and measurable revenue growth for consumer-facing brands and premier destinations. Our expertise spans retail, hospitality, healthcare, leisure, tourism, and service categories, as well as precincts, centres, towns and cities.
Level 3, 44 Victoria Street, Wellington, 6011
New Zealand
hello@firstretailgroup.com
DDI NZ +64 4 979 9668
DDI AU +61 4 888 60415
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