Working together for positive change. Our engagement specialists help organisations ensure stakeholder voices are heard and understood, building trust and collaboration that leads to shared vision, empowered communities, and successful project outcomes.
Outreach & Consultation
Through interactive sessions and public opinion research, we capture true community sentiment and aspirations. From surveys and focus groups to collaborative workshops and larger-scale events, we facilitate open dialogues that help you understand local needs and establish a strong foundation.
Mapping & Analysis
We help project leaders navigate diverse environments through comprehensive stakeholder identification and strategic engagement. By developing tailored communication strategies for businesses, residents, and government agencies, we address specific concerns and foster positive relationships
Expert Facilitation
Lasting success depends on finding common ground and building genuine trust. We provide skilled mediation and neutral platforms to guide constructive dialogue, identify collaborative solutions, and manage differing perspectives - ensuring your infrastructure, regeneration, or community projects move forward smoothly.
What We Do
At First Retail Group, we provide project leaders – across infrastructure, urban regeneration, and community development - with the collaborative frameworks needed to excel in complex environments. By combining deep engagement expertise with a respectful, transparent approach, we work side-by-side with your teams to build trust, interpret public sentiment, and develop tailored strategies that balance project ambitions with local expectations.
Whether you are seeking support for a major civic investment, navigating challenging community circumstances, or working to foster local resilience, we deliver the independence, objectivity and practical facilitation to turn diverse viewpoints into a unified direction and deliver positive, measurable change.
Case Studies
Community-Driven Regeneration
Uniting Porirua for Growth. Working on behalf of Porirua City Council, FRG delivered the Porirua City Centre Summit by bringing together businesses, property owners, and community groups to develop shared objectives and understanding. Throughout the high-energy event we aligned these different voices around common growth goals. This practical approach established clear, immediate priorities to boost the local economy and created a straightforward roadmap for the city’s long-term development.
Stakeholder-Centric Engagement
Shaping Invercargill’s Vibrant Future. We partnered with Invercargill City Council to drive regional regeneration by addressing retail and identity challenges. Through widespread engagement involving more than three hundred local businesses across multiple workshops, drop-in sessions, and surveys, we captured the community's true aspirations. This collaborative process helped shift the city from vulnerability to strength, delivering a powerful new brand, inspiring investment and providing a strategic roadmap that successfully drove change.
Stakeholder Engagement